Last Updated: October 29, 2026
Thank you for shopping at Flynvio. We are committed to providing a clear and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver orders placed through our website.
1. Order Processing Time
Orders are generally processed within 1–3 business days after payment has been successfully confirmed.
Business days exclude weekends and public holidays. Processing may take longer during holidays, promotional periods, or unusually busy seasons.
Order processing time is separate from shipping transit time.
2. Shipping Destinations
We ship to destinations available at checkout. Available shipping methods and delivery options may vary depending on the destination.
Please check the shipping options displayed during checkout before placing your order. If your destination is unavailable, contact our customer service team for assistance.
3. Shipping Fees
Applicable shipping fees are displayed at checkout before you complete your purchase.
Any customs duties, import taxes, or other destination-specific charges will be handled in accordance with the information presented at checkout and applicable law. Where such charges are not included in the purchase price, the customer may be responsible for paying them.
4. Estimated Delivery Time
After an order has been processed and dispatched, estimated delivery generally takes 7–20 business days, depending on the destination, shipping method, customs procedures, and local delivery conditions.
Delivery estimates are provided for guidance and are not guaranteed delivery dates. Actual transit times may vary.
Please note that the estimated delivery period begins after dispatch, not when the order is first placed.
5. Order Confirmation and Tracking
After placing an order, you may receive an order confirmation by email.
When tracking information is available, we will provide it by email or through the relevant order information page. Tracking updates may take additional time to appear after a package has been handed to the carrier.
Please check your email, including your spam or junk folder, for order and shipping notifications.
6. Shipping Address
Customers are responsible for providing accurate and complete shipping information during checkout.
If you notice an error, please contact us as soon as possible at go@flynvio.com. We will try to assist if the order has not yet been dispatched, but changes cannot be guaranteed once processing or shipping has begun.
7. Delayed, Lost, or Damaged Packages
Delivery may be affected by customs inspections, weather conditions, carrier delays, public holidays, or other circumstances beyond our reasonable control.
If your package appears delayed, tracking information stops updating, or your order arrives damaged, please contact us with your order number and relevant details.
We will review the situation and work with the shipping provider where appropriate. If a package is confirmed lost or an order qualifies for a remedy under applicable law, we will work with you to determine an appropriate resolution.
8. Incorrect or Missing Items
If you receive an incorrect item or believe that an item is missing from your order, please contact us promptly.
Please include your order number and a description of the issue. Photographs of the items and packaging may help us investigate your request.
We will review the issue and explain the available next steps.
9. Order Changes and Cancellations
If you need to change or cancel an order, contact us as soon as possible.
We will try to accommodate your request if the order has not been dispatched. Once a package has been shipped, changes or cancellations may no longer be possible.
Any applicable cancellation or refund will be handled in accordance with our Return & Refund Policy and applicable law.
10. Contact Us
For shipping and delivery inquiries, please contact:
Brand Name: Flynvio
Contact Person: RUSSEL CARPI
Email: go@flynvio.com
Phone: 9360417529